Why no hiring managers want to give you feedback when you’re in a job search.
Posted by Molly Wendell // in Job Search
Job Seekers say they want feedback, but I’m not sure they really do. Most people don’t give you feedback for one very simple reason. You take that as an opportunity to showcase your sleek objection handling techniques. You try to tell them their feedback isn’t relevant or on target. You try to sell them on how this is not accurate.
Do you have any idea what it’s like on the other end? It’s exhausting. You asked for feedback. If you were using it as a guise to get back in the game, guess what, it’s not working.
You thought you got along great with the hiring manager. But honestly you have no idea how you did relative to everyone else. I’ve worked with a hiring manager for years. Every person he interviews thinks they’re getting a call back. Every person thinks it just went fantastic. And many candidates are in disbelief when they don’t get an offer to move forward in the process. When I call the candidates to tell them they’re not the one, they always say “but it went so well, I just don’t understand.” The fact is, this person is just great at interviewing. He’s great at relationship-building. He’s also great at vetting out what he really wants. And it what he didn’t want was them.
Most people won’t give you feedback. Human Resource leaders often can’t due to corporate policy. Just so you know, this corporate policy was created because some candidate took the feedback and sued the company. Who needs that? No one.
Another HR leader told me he gives feedback by just not calling back. Yes, that’s feedback all right. It might not be the kind you want to hear, but it’s definitely the feedback that says “we have other candidates we prefer over you.”
Now some of you are reading this and saying, but wait. That’s not me. I truly, genuinely want the feedback. But do you really? Do you really care? So they didn’t want you. Go spend your time looking for the place and the people who do want you.
Can you imagine if every time a couple broke up, one of them asked for feedback? No, it’s not you, it’s me. I just need to figure out my life. I’m not in a good place to have an effective relationship. Blah, blah, blah. What they really mean is, you’re not the one. So, move on!
Many of you are thinking you’re capable of accepting feedback and will continue to ask for it. If you’re that person, here are a few tips on how to receive feedback in a professional manner that leaves a good impression:
- Ask for the feedback, and then don’t say a word. Just listen.
- Instead of asking “what could I have done differently?” ask “In which areas did they find the other candidate(s) a better fit?” This way you’ll know whether there’s an opportunity for you to enhance a skill or two.
- Once they’ve told you all they’re going to, then say “Thank you very much. You have a great organization. Whoever lands this role is fortunate to part of such a team!”
And then go celebrate the good news. What’s the good news? They just freed up your time. No longer do you have to waste time and energy thinking about this particular opportunity. Now you can spend your time focusing on opportunities where the feedback you get is two words: You’re hired!